Frequently Asked Questions

Have a question? We are here to help!

We have compiled a list of the questions we see most often.  Take a peek at the comprehensive list below to see if your question is answered here. If your answer is not listed below, please do not hesitate to reach out to us at info@identiverse.com

  • Registration
    • Is there a group discount?
      • You bet! Don’t let your co-workers or colleagues miss out on Identiverse—bring them all! If you register a group of three or more during the registration process, you will receive $100 off each registration. There are no codes to enter – Simply register each person in the group at the same time, and the $100 per person will automatically be deducted.
    • Can you invoice me for my registration?
      • Unfortunately, no. Payments for Identiverse are only accepted via credit card through the registration website. We currently accept Visa, Mastercard, and American Express. If there is an issue with your paying via credit card, please email info@identiverse.com
    • Can I use more than one discount code?
      • Unfortunately, no If you receive a discount code, this can not be combined with any other discount, bundle or special pricing.
    • What is the refund policy?
      • If you cancel your registration prior to February 29, 2020, you’ll receive a full refund. If you cancel by May 15, 2020, you will receive a 50% refund. Unfortunately, we cannot offer any refunds beyond May 15, 2020. This policy is in effect for all conference passes and activities. The refund will be processed on the same credit card provided at registration.
    • Can I transfer my registration to another person?
      • Absolutely! Just email us and we would be happy to make the switch for you.
    • What is included in the full conference pass?
      • The full conference pass includes attendance for every day of Identiverse, with access to all keynotes, sessions and master classes; expo floor; daily breakfasts and lunches; and our opening evening reception and closing party.
    • What if I can only come for one day? Is a day pass available?
      • Absolutely! If you can’t attend the entire week, we don’t want you to miss out. We offer one day passes for $725/day, which gives you full access to everything happening on the agenda the day you attend. Check out our registration page and select the day pass option when you register. If you plan to come for more than one day, you should register for the full conference pass.
    • Do you mail badges before the conference?
      • We do not mail badges before the conference. Your badge will be printed onsite at the conference registration desk.
    • What do I need to do to pick up my badge on site?
      • Simply stop by the Identiverse Conference registration desk at the hotel with your photo ID to pick up your badge and other conference materials.
    • Do I need to wear my badge on site?
      • Yes, for security reasons, all attendees must wear badges in order to access all Identiverse activities, sessions, expo and meals. Only registered attendees wearing a badge will be allowed access to elements of Identiverse.
    • What if I lose my badge?
      • You can get your badge reprinted at the onsite registration desk for a $50 fee and presentation of a photo ID.
    • How do I get a receipt for my registration?
      • After you complete your registration, you will receive a confirmation via email to the address you provided. This email serves as your receipt.
    • Why am I not receiving an email confirmation?
      • You may have opted out of emails, entered your email address incorrectly, or the emails may be in your spam box. If you are still having issues receiving emails from Identiverse, please email info@identiverse.com.
  • Speakers
    • How is the agenda constructed?
      • Most of the content is selected from our open and public Call for Presentations (CFP). All proposals are reviewed by the content committee – an independent panel of subject matter experts drawn from across the industry. There are a few sponsored presentations in the agenda – these are clearly indicated. All presentations, including sponsored content, will go through our content review process prior to being presented.
    • Do you have a diversity policy for the agenda and for your presenters?
      • We welcome presenters from all backgrounds and select content based on knowledge and expertise. The content committee tracks a number of diversity metrics each year to help us ensure an appropriately balanced agenda.
    • I am a confirmed speaker for the event: where can I get help?
      • Your primary points of contact will be your track lead or the content chair. In addition, you can email speakers@identiverse.com and someone will be in touch.
  • Conference and Agenda
    • Do I need to register for individual sessions?
      • No, once you register for the event you have access to all of the sessions and masterclasses. Use the Identiverse Mobile App to plan your personal conference agenda.
    • Do you provide Continuing Education (CPE) credits/documentation?
      • We do not provide completion certificates for the conference, but your registration confirmation should serve as proof of your attendance with the various organizations.
    • How do I submit for IASC(2) CPE credits?
      • Identiverse 2020 is an approved supplier for ISC(2) CPE credits. Identiverse submits on behalf of attendees who complete the submission form on the Identiverse website and return it to info@identiverse.com by the designated deadline. The form will be available on the website a month before the conference.
    • Is this conference content applicable towards college credit?
      • Please check with your individual institution for more information.
    • Will I have access to the presentations after the conference is over?
      • Yes, we will share them out via YouTube & SlideShare approximately a month after the conference. Be sure to follow us on social media for the announcement.
    • Why can’t I find a particular presentation on YouTube and SlideShare?
      • Sometimes a particular speaker or their company has limitations on publishing presentations outside the conference environment. It is not a common occurrence, but in that case, their presentation would not appear on our slide share or video platform.
    • I want to present next year? How do I do that?
      • Once the Call for Presentations (CFP) has closed for a particular conference, we are unable to accept proposals for future conferences. Traditionally, the CFP opens during the month of October for the conference the following year. Be sure to watch your email and our social media channels for announcements on CFP dates.
    • Does Identiverse have any social activities?
      • Yes, we have several social activities from morning workouts to evening parties. Check the agenda page for more information on all Identiverse and affiliate event happenings!
    • My company wants to host something during the conference. Is that allowed?
      • Yes, we encourage the Identiverse community to host networking events during the conference. (The free night on Tuesday is a perfect option!) We ask that you do not hold events that directly conflict with the Identiverse agenda. If you would like to add your event to the affiliate page of our website, simply email info@identiverse.com and we will get your event details to the page ASAP!
    • What is the best way to navigate the conference onsite?
      • The Identiverse app is THE tool for all your onsite Identiverse needs. You will have the ability to personalize your conference agenda, connect with your fellow attendees, navigate the expanded expo and keep track of all the great things Identiverse has to offer.
    • How do I download the Event app?
      • Once the Identiverse 2020 app is complete, we will send out an email to all registered attendees. Only registered attendees will be able to download and interact with other attendees in the Identiverse app. You can find the app in both the Apple and Google Play Store by searching “Identiverse.” Once the app is downloaded, you must use the email you provided when you registered for the conference to log into the app in order to see fellow attendees.
    • Why can I not log into the event app?
      • You must be a registered attendee of Identiverse to log into the app to see your fellow conference attendees. If you are still having trouble, make sure you are using the same email address that you used during the registration process. If you need further assistance, you can reach us at info@identiverse.com.
  • Expo/Sponsor
    • How do we sign up to exhibit?
      • We would love for you to join our expanded expo floor! Simply download the prospectus from the Expo & Sponsorship page. This is continuously updated to show the most current availability. You can also view the live floor plan on this page to assist in your selection.
    • How can I see what booths are available?
      • As the expo floor fills and develops, you can see it all happen on a live floor plan on the Expo & Sponsorship page.
    • How do we sign up to exhibit next year?
      • Expo sales for next year’s conference will begin onsite during Identiverse and continue through the summer of 2020. Availability and booth selection will be based on a priority point system and general sales will begin approximately mid-August.
    • How do I become a sponsor?
      • Title sponsorship (Platinum, Gold and Silver) is limited and generally sells out early. However there are many great branding and marketing opportunities available to your company. Be sure to download the prospectus from the Expo & Sponsorship page. This is continuously updated to show the most current availability.
    • My company would like to sponsor something that isn’t offered. How do we do that?
      • We love how you think! We would be happy to discuss a custom sponsorship for you. Just email us at info@identiverse.com and we will work to create something that meets your needs!
    • As an exhibitor, how do my discount codes work?
      • By January 1, each exhibiting company will receive an email with their registration codes to register their staff and customers, as well as discount codes to share within their network. The quantity of each is based on the sponsorship package and/or booth size you contracted. This email will be sent to the individual designated as the main point of contact at the company at the time of contracting. Simply enter these codes on the payment page during registration and the cost will be adjusted accordingly.
    • Can you send me a list of everyone that is attending?
      • Unfortunately, we do not share current or past attendee lists for our events.
    • How do I get the leads I scanned at my booth?
      • If you decide to purchase the lead retrieval app or device for onsite lead gathering, the instructions will be included at that time. There will also be a representative onsite to assist with questions.
    • I am contracted as a sponsor or exhibitor. What should I do now?
      • Our Exhibitor Resources page has lots of valuable information to help you make the most out of your Identiverse experience. This page contains all the information you will need to order your onsite services, logistical information related to your booth and tools to help you promote your presence at the conference. If there is something you don’t see here, we would be happy to help! Simply email us at info@identiverse.com.
    • As an exhibitor, how do I let my customers know I will be there?
      • Our Exhibitor Resources page has lots of valuable information to help you with this. In addition to booth related information, the page includes social media tools, logos, graphics and other resources to help you promote your company at the conference.
  • Misc
    • Who should attend Identiverse?
      • Well, everyone is welcome and should come…there’s something for everyone, really. But to be a bit more specific, the content will appeal most to CTOs, COOs, CIOs, IS/IT Directors/Managers, Developers, IAM Architects/Engineers, IAM Directors, Product Managers, Mobility Architects, Security Infrastructure Engineers, Security Architects, Information Security Officers and Software Security Architects.
    • Is there a dress code for Identiverse?
      • We don’t have a real dress code for Identiverse, but you’ll see plenty of industry t-shirts! Whether you choose to be casual or more business casual, just make sure to wear comfortable clothes and shoes that are appropriate for the time of year and climate.
    • Do you have a conduct policy?
      • We expect everyone attending Identiverse to conduct themselves at all times during the conference in a civilized, respectful, professional and decent manner. If you encounter any behavior that causes you any concern, please bring it immediately to the attention of the event staff on site.
    • Is Identiverse on social media?
      • Absolutely!! We have a very active community on social media! You can keep up with all things Identiverse via @Identiverse on Twitter, Facebook, and LinkedIn. Also, don’t forget to check out our YouTube channel and SlideShare for great videos and presentations from past events.
    • How can I receive updates on identiverse happenings?
      • Engagement is key! Be sure to subscribe to our social media platforms – Twitter, LinkedIn and Facebook. You can also add your contact information to our mailing list on our website
    • Do you share attendee contact info?
      • No we do not share any contact info with any sponsor, exhibitor or third party.
    • I have a question that isn’t answered here? Who can i contact?