This session will feature a brief presentation on how the lack of diversity causes real-world challenges to our customers. Whether it be biometric technologies that do not work for people of color, authentication solutions that do not work for those with disabilities, or services that cannot be leveraged because the technologies focus on individuals of a certain socio-economic status. The presentation will feature a panel of global participants from Women in Identity who will discuss the challenges we are facing and how organizations and the industry can take steps toward change. The information discussed will be based on relevant use cases and research. Rather than focus on the problem or abstract solutions, this panel will focus on evidence of the problem and practical solutions organizations can take.