Associate Director, Identity Assurance; IRS
Paul Wight has over 30 years experience at the IRS providing customer service to taxpayers, managing employees and programs, and streamlining work processes. For the last five years, Paul has specialized in identity and access management with a focus on policy, business requirements, applying federal government standards, analytics, and strategic plan development and implementation.
Friday, June 28
8:30 - 9:20 am Lincoln
Modernizing the Government Experience with Smart Identity Solutions Government needs to take an active role to ensure that trusted identity is a shared service that improves citizen access to services and benefits. Citizens typically need to prove their identity, or to complete redundant workflows, while interacting with each new government agency they visit for services and benefits. This process is inefficient and frustrating for citizens and agencies as it wastes time, increases cost, and limits access to vital programs. This panel will focus on new methods of identity verification and will discuss how trusted identity and shared services can streamline the user experience.
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