Session Abstract: We all know that digital identity has become a (the?) critical component enabling and securing the inexorable shift to a more digital-centric life, an idea neatly distilled into calling it the new perimeter. There is now sufficient research showing that in order for digital identity initiatives to be successful and sustainable, they have to place people and their societal values at the center of the architecture. This means following the principles of human-centered design, inclusion, privacy-by-design, and ethics as you build easy-to-use systems that seamlessly enable access to services while combating fraud and theft.
But what happens when these principles end up in conflict with each other? How do we, as identity practitioners, navigate the challenge of building for the world that people actually live in, not the one we wished they lived in - and the dilemmas that creates? In this talk, the presenter will lay out some of the trends and drivers he is seeing in global projects that surface these issues for which no blueprint currently exists. He will also describe some of the hard conversations that take place as a result, and detail possible approaches to tackle these issues when they inevitably land on your desk.