There are a billion people worldwide who lack a reliable form of ID and struggle to access basic services. Organisations that solve that problem will unlock an enormous cohort of new potential customers and users.

Using the UK as a case study, we’ll delve into the many reasons people end up in this situation, the barriers they face and what can be done to fix it.

We’ll describe our policy work, supported by the Scottish Government, to reform the use of vouching to prove identity and make a truly inclusive identity verification platform that works for everyone.