IAM for Retail and Hospitality focuses on seamless customer experience, enhancing operational efficiency, and ensuring security and compliance. This panel discussion explores IAM technology, standards, and processes for cloud environments, addressing the unique challenges faced by these industries. Ensuring compliance with regulations such as PCI DSS and GDPR is critical, necessitating robust data protection and privacy measures.

The discussion will delve into how IAM solutions can be tailored to meet fluctuating customer demands, manage high employee turnover rates, and operate within constrained budgets. Overall enterprise IAM strategy and solutions need to be integrated with native cloud IAM capabilities offered by cloud providers to create a solution for privileged access, automated provisioning, single sign on, federation, user access reviews and more.

Co-chairs from the IAM Working Group at RH-ISAC and IAM leaders from prominent organizations such as Expedia, John Gore Organization, SPS Commerce, and Tapestary will share their insights and experiences. Drawing on decades of IAM expertise, they will present best practices, case studies, and innovative strategies for extending IAM to cloud. Attendees will gain valuable insights into enhancing security, improving customer experiences, and achieving operational excellence through effective IAM implementation.