Identity is a key business enabler with Customer IAM deployments ensuring customers have the seamless and secure access they need - be this accessing services they have subscribed to, transacting on their financial products, managing insurance policies and many more.  We’re now seeing more organizations treat employees within their workforce environment as customers, with numerous examples of employees leaving organizations if they don’t have access to the necessary systems to do their jobs.  

This, tied with the expansion of the number of systems organizations are operating and customers are interacting with, is making IAM platforms more complex and demanding.

In the past we may have got by with a relatively small team of individuals developing and operating the platform. As the scale and criticality of the platform grows, it becomes increasingly critical to treat the project just like any delivery to your customers, and ensure the team have the diverse skillset necessary.

In this session we will look at how identity is a team sport requiring multiple skills and from business analysts, testing specialists, developers, project managers, product owner, architects and implementation engineers amongst others and propose a methodology to ensure your identity project is a success, first time!