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Identiverse 2025 • Session
How and Why IGA Programs Fail - A Case Study
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Wednesday, June 4
Mandalay Bay D
11:05 am - 11:30 am
Jon Lehtinen
General Manager
IDPro/UberEther

It is said that there is no better teacher than failure. And in Jon Lehtinen’s experience, there is no IAM program more prone to providing those lessons than launching Identity Governance within an established organization. According to Gartner, traditional IGA projects fail to achieve functional, budgetary, or timing commitments 50% of the time. Why is that? In this talk, Jon Lehtinen invites you to learn from his experience with failure by delving into a case study of one such troubled IGA implementation as seen from his perspective. He will highlight everything he would do differently to sidestep the hazards, pitfalls, opportunities, and misaligned expectations to ensure a robust IGA program takes root so you may avoid making the same mistakes he has.

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