As VP and CISO at the American Red Cross, Vikas Mahajan faces a unique challenge: protecting an infrastructure designed to deliver critical services, from disaster response to blood drives, while supporting and empowering tens of thousands of external volunteers. To align with its mission, the Red Cross's security and identity strategies must be uniquely fluid and agile, while simultaneously pursuing identity modernization and resiliency. Vikas will diagram his strategies for this balancing act and explain how to find the sweet spot between theory and security.