Digital transformation continues around the world, making it the norm for the modern workforce to largely operate in the cloud. Identity teams are not exempt, with most organizations relying on cloud-based identity providers to manage and secure access to their growing application environment. 

While this ease of access and collaboration aids with productivity and convenience, many organizations have also faced operational shortcomings due to cloud infrastructure outages, exposure to new threats, and other interruptions that halt business altogether. 

In this session, we discuss how not everything is better done in the cloud, and what identity teams ought to consider to prioritize security and user experience, while emphasizing resiliency. 

Key Takeaways

• Your identity provider is your new single point of failure — when cloud IAM goes down, your business doesn’t degrade… it stops.
• “Cloud-first” has quietly become “cloud-dependent” — and most organizations haven’t designed for what happens when that dependency breaks.
• Attackers don’t hack systems anymore—they ride your identity layer — and centralizing it in the cloud amplifies the blast radius of every mistake.
• Resilience isn’t a feature your IdP sells you — it’s an architectural choice you make, often outside the cloud.