Abstract: I Know Why Your IGA Program Is Failing
Your IGA platform is configured correctly. Your engineers are talented. Your policies are documented. And yet your application onboarding backlog is measured in years, your application owners dread every interaction with your team, and your CISO just got another audit finding.
The problem isn't your technology. It's your vocabulary.
ICAM professionals speak a language the rest of the enterprise doesn't — and most never will. When your team asks an application owner for their "SAML assertion attribute mapping," they disengage. Not because they don't care about security, but because you've handed them a form written in a foreign language.
This session draws on real-world experience managing IGA programs at scale — including environments with multi-thousand application backlogs and millions of managed identities — to make the case that the single biggest accelerant to any identity program is a better translation layer, not a better tool.