Jessica Sebastian is an Identity Advisor at IDMWORKS who works with organizations to design and improve identity programs across governance, lifecycle management, and access architecture. She has advised enterprises across a range of industries on IAM strategy, identity governance, privileged access, and directory services modernization. What drives Jess's work is a simple observation: most identity program challenges are not technology problems. They are organizational ones, rooted in data quality, process design, and the very human difficulty of deciding who owns what. Jess is passionate about making identity topics approachable for both technical and non-technical audiences. Her sessions draw on real patterns seen across enterprise environments and are designed to help identity leaders think more clearly about what needs to change and why.