Goal: Automate IAM in infrastructure-as-code workflows.

Challenge: Secrets management, role explosion.

Tools/Tech: HashiCorp Vault, Terraform, AWS IAM Roles, Kubernetes RBAC.

Quote: “IAM needs to be as code-driven as the rest of our stack.”

Goal: Quickly onboard/off-board users.

Challenge: Requests piling up from various departments.

Tools/Tech: Active Directory, ServiceNow, Google Workspace, Okta.

Quote: “I want fewer tickets and more automation.”

Goal: Improve UX without compromising on security.

Challenge: Translating technical requirements into user-centric features.

Tools/Tech: CIAM platforms, OAuth, FIDO2, APIs.

Quote: “I need to balance frictionless login with strong security.”

Goal: Prove least privilege and access reviews in audits.

Challenge: Proving compliance across shadow IT.

Tools/Tech: GRC platforms, IAM dashboards, audit logs, Excel (unfortunately).

Quote: “If it’s not documented, it didn’t happen.”

Goal: Troubleshoot SSO and MFA issues quickly.

Challenge: Managing access policies across hybrid environments.

Tools/Tech: SCIM, LDAP, PowerShell, SailPoint, Ping Identity.

Quote: “I spend my days in logs and scripts—give me tools that actually help me solve problems fast.”

Goal: Ensure systems are secure, scalable, and compliant.

Challenge: Balancing user experience with security.

Tools/Tech: Azure AD, Okta, AWS IAM, SAML, OIDC.

Quote: “I need an architecture that scales and stays compliant — with zero trust in mind.”