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May 30 - June 2, 2023 | ARIA Resort & Casino, Las Vegas, NV
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2022 Event | Session Video
High-Performing Teams for High-Performing Identity Projects

Speaker: Alice Wang, VP Customer Success,
Date: Thursday, June 23, 2022
Location: Denver, CO

Description: Building high-performing customer-facing digital identity teams to support and accelerate the adoption and consumption of digital services is essential in today’s highly competitive global economy. But building, growing, and maintaining these types of teams is extremely difficult, especially in today’s geographically dispersed global work environment. Creating and maintaining these types of teams is hard enough when the majority of the team share the same office space and/or relatively same time zones, but add into the mix a global footprint, different functioning backgrounds, and cultural differences, communication can be misconstrued, leading to mistrust and deterioration of effective collaboration and partnership. In this session, you’ll learn tips, tricks and techniques to help you:

Successfully build and rapidly onboard a diverse and effective technical team;
Develop your team globally, avoiding pitfalls and mitigating risks; and
Maintain the team’s competitive edge in order to continue to provide the best expertise combined with deep, local knowledge of a company’s most lucrative markets

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