Speakers: Chris Davey, Vice President and Business Line Leader, Risk Insights, Authentify; Dr. Tina Srivastava, Co-Founder, Badge Inc.
Date: Thursday, June 23, 2022
Location: Denver, CO

Description: The pandemic changed the way consumers interact with their banks. Suddenly, the app and website, not the branch, have become the bank’s front door. As consumers gravitate toward opening and managing bank accounts online, how can institutions gain confidence the person on the other end of the screen is who they say they are — and establish high enough assurance to create a financial relationship and meet regulatory requirements? From the perspective of Early Warning, which supports identity verification and risk management for 90% of the top 50 U.S. banks, this session will explore how financial institutions are approaching the challenge of creating trusted relationships in the Digital Age. With traditional “know your customer” processes falling short, and the industry seeing a huge increase in synthetic identity fraud, what steps are banks taking to reduce friction for good customers while stopping fraudsters? Plus, how can banks play a role as identity providers to validate and authenticate consumers for other types of commercial relationships?