Lionel is a technology leader with more than 25 years of experience leading large-scale technology and digital transformation initiatives across the financial and retail sector. Over the past 5–6 years, he has specialized in digital identity and biometric verification, working hands-on with real-world deployments in retail and corporate banking environments across Latin America.
As CTO and Director of Operations at 4i Digital, Lionel combines deep technical expertise with operational responsibility, giving him a practical perspective on how identity controls behave once they reach production. His work spans digital onboarding, step-up authentication, and transaction authorization flows, with a strong focus on balancing fraud prevention, usability, and business continuity.
Lionel has led implementations where identity verification is applied at critical moments, such as high-risk bank transfers, and has firsthand experience dealing with friction, delegation challenges in corporate accounts, and fraud cases that bypass initial controls. His focus is on extracting practical lessons from real incidents and helping organizations design identity systems that work under real operational pressure.